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November 22, 2021

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Denise and Chris Arand

Denise and Chris Arand

Executive Vice Presidents/Financial Strategists

2173 Salk Ave
#250
Carlsbad, CA 92008

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October 13, 2021

Leaders: “Emotional Intelligence” Is Not Enough

Leaders: “Emotional Intelligence” Is Not Enough

Have you read an article about emotional intelligence and leadership recently? There’s a strong chance it’s misleading you.

That’s because there’s been serious confusion about how emotional intelligence works, especially among business leaders.

Often, there’s an unstated assumption that emotional intelligence measures the grasp you have on how others feel.

It’s become common to see emotional speeches, sincere apologies, and leadership styles all bathed with the label “Emotionally Intelligent” since they all employ basic human emotions to be effective.

But there’s one problem—having high emotional intelligence is a far more nuanced state of awareness than merely understanding how emotions work.

Daniel Goleman, the guy who literally wrote the book on emotional intelligence, gives emotional intelligence four dimensions:

  1. Self-awareness
  2. Self-management
  3. Social awareness
  4. Relationship management

But, as Goleman explains here, those qualities require empathy to cohere. In fact, sans empathy, they can become toxic.

It’s easy to see why, when you think about it.

How do you categorize a leader who’s aware of how others feel, but exploits those emotions to their own ends?

At best, they’re skilled at what the ancient Greeks called Rhetoric, the art of persuasion.

At worst, they’re garden variety psychopaths…

Here are two takeaways for you:

  1. Beware headlines that peddle examples of emotional intelligence. Plenty of publications will try to get your click with articles about emotional intelligence in action. Maybe they’re worthwhile. But maybe they’re using a buzzword to grab your attention.

  2. Develop your empathy along with your charisma. Without empathy, you’ll find yourself manipulating others with little concern for their wellbeing. Not only is it wrong, but it can have disastrous outcomes over the long haul.

And here’s a bonus takeaway, just because I care (see the rhetoric at work?)…

Just because someone speaks to your emotions doesn’t mean they care about you.

In fact, those emotional appeals can be indicators that a bad actor is exploiting you.

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March 31, 2021

Leadership: 4 Ways to Inspire and Engage

Leadership: 4 Ways to Inspire and Engage

Leaders are often the ones who both create and maintain a positive work environment.

But that’s far easier said than done. It can feel like the success of your entire team falls squarely on your shoulders. That can create stress. Lots of it. And that can make it difficult to create a positive atmosphere in your workspace.

But there are some simple practices that can help foster a healthy and happy work environment. Here are a few!

Be an active listener. Don’t just hear what someone says. Focus, engage, and show interest in what is being said while asking questions. Showing that you’re listening will make others feel better about themselves and force you to take more seriously what they’re saying. It helps you get to know people on a deeper level—you’ll know exactly how best to talk with someone during your next interaction!

Ask your team for input. Your team is made up of people with many backgrounds and ideas. That’s why you need to make it a practice to ask your teammates or friends for input when coming up with a new idea. You won’t just discover possibilities that you had never thought of—workers will feel like they’re truly integrated into the team when you get their perspectives.

Give credit where it’s due. When you see an employee doing a great job, speak up! Recognize their work and let them know they’re appreciated. It will inspire the team and motivate your employees to keep striving for excellence.

Be mindful of your mood. Mindfulness is a difficult skill to master—but it can yield big results! Being aware of how you are feeling and being present in the moment is always beneficial. This one may not be easy, but with practice, mindfulness can help you respond wisely to difficult situations when they arise. Instead of getting lost in emotion-driven reactions, try monitoring your mental state and notice when you’re feeling tense—this will empower you to take productive action instead of giving way to more stress. It’s a critical ability that all leaders should invest in!

These tips aren’t just for CEOs or managers. Anyone can develop these skills and start to make their work environment a more positive place. They might be the edge you need to make difference in your company and stand out from the crowd.

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March 18, 2020

Hard Skills vs. Soft Skills

Hard Skills vs. Soft Skills

Soft skills are having a moment.

Employers are realizing that there are some tasks that computers actually can’t do—at least not yet! So the words soft skills have started getting a lot of traction. One survey found that 92% of employers value soft skills as much as hard skills (1)! But what exactly is a soft skill? For that matter, what’s a hard skill? Let’s take a closer look at these two different types of abilities!

Hard Skills <br> A hard skill is quantifiable. You can typically learn them through taking a class or reading a book. They’re almost always technically skills that can be used in very specific circumstances. For instance, knowing how to design a website or retrieve data are hard skills; they’re very narrow types of knowledge that require training and technical proficiency to master. Engineers, doctors, and accountants are just a few examples of jobs that are based around hard skills.

Soft Skills <br> Defining soft skills is more tricky. Have you ever met a leader whose vision inspires you to work harder? Or have a coworker who’s able to rise above a stressful situation and keep a level head? Those are all examples of soft skills. They’re essentially people skills applied to the workplace.

Which one is more important? <br> It’s tempting to think that hard skills dominate the economy. The digital revolution is changing the way we interact with the world and tech related hard skills are becoming essential in more and more fields. But that doesn’t mean soft skills are going anywhere; one study from LinkedIn found that 57% of employers value soft skills more than hard skills! (2)

It’s easy to see why. A room full of super geniuses armed with quantum computers is useless if they can’t communicate effectively and don’t have a plan! Skills like leadership, conflict resolution, and stress management are just as important as ever and employers know it.

So let’s say you’re looking for a job and you’ve started working on a resume. How do you highlight both your hard skills and your soft skills? Hard skills often shine the most on paper. Portfolios, degrees, certifications, and recommendations all demonstrate that you’re actually proficient.

Soft skills tend to come out in interviews. Make sure you show up early and dress professionally. Making eye contact, smiling when appropriate, and asking thoughtful questions can all show that you’re the type of person who works well on a team and won’t start unnecessary drama. Those little things may seem insignificant if you’ve got a Ph.D from a top university with years of experience under your belt, but you might be surprised by how much they matter to employers and your coworkers!

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May 8, 2019

What is your #1 financial asset?

What is your #1 financial asset?

What is your #1 financial asset? It’s not your house, your retirement fund, or your rare baseball card collection gathering dust.

Your most valuable financial asset is YOU!
Today – Labor Day, the unofficial last day of summer – let’s look at ways you can develop your skills and outlook in the workforce as we move from summertime vacation mode into finishing 2018 strong.

You might be savvy at home improvement, you might be a whiz with your finances, or you might have the eye to spot a hidden treasure at a yard sale, but how do you increase your value as a laborer in the workforce? One of the top traits of successful people is that they come up with a plan and they execute. Waiting for things to happen or taking the crumbs life tosses their way isn’t on their to-do list. Whether you’re dreaming of a secure future for yourself and your family, or if you want to build a career that enables you to help others down the road (or both!), the path to your goal and how fast you get there is up to you.

Increase your value as an employee
Working for someone else doesn’t have to feel like a prison sentence. In a recent study, nearly 60% of entrepreneurs worked full time as an employee for someone else while planning and building their own business on the side. Being employed is a chance to learn alongside experienced mentors, and prime time to experiment with how you can best add value. In many cases, successful entrepreneurs spent their time in the workforce amassing a wealth of information on how businesses are run, making mental notes on what doesn’t work, and practicing what can be done better.

View your time as an employee as an opportunity to hone your problem solving skills. It’s a mindset – one that can make you a more valuable employee and prepare you for great things later. Being seen as a problem solver can grant you more opportunity for promotions, pay increases, greater responsibility, and perhaps most importantly, open up more chances for life-enriching experiences.

Build your financial strategy
While you’re working to increase your value as a laborer, you’ll benefit from steady footing before taking your next big step. This is where building a solid financial strategy comes into play. Nearly everyone has the potential to be financially secure. Where most find trouble is often due to not having a plan or not sticking to the plan. A few simple principles can guide your finances, setting you up for a future where you have freedom to choose the life you envision.

  • Pay yourself first. Starting early and continuing as your earnings grow, begin the habit of paying yourself first. Simply, this means putting away some money every month or every paycheck that can help you reach your financial goals over time. Ideally, this money will be invested where it can grow. The goal is to get the money out of harm’s way, where you would have to think twice before dipping into your savings before you spend.
  • Develop a budget and consider expenses carefully. Think about expenditures before opening your wallet and swiping that credit card. Avoid debt wherever possible. Most people are able to have more money left over at the end of the month than they might realize. Don’t be afraid to tell yourself “no” so you can reach a bigger goal.
  • Plan for loved ones with life insurance. Here is where the value you provide your family through your hard work comes into sharp focus. Life insurance is essentially income replacement, should the worst happen. Meet with your financial professional and put a tailored-to-you life insurance policy in place that assures your family or dependents are taken care of.

Put your skills to work as a leader
Once you’ve established a level of financial security, now is the time to think about giving back by providing opportunities and helping others to realize their goals. There’s an old saying: “You’ll never get rich working for someone else.” While that’s not always true, trying to realize your long-term financial goals in an entry-level position might be an uphill climb. Moving up into a leadership position can teach you new skills and can increase your earning power. The average salary for managers approaches six figures!

You might even be ready to branch out on your own, investing the knowledge and leadership skills you’ve gained over the years in your own venture. Consider becoming an entrepreneur with your own financial services business – this can allow you to help others while building on your continuing success as a financial professional.

Whether you choose to strike out on your own, start a new part-time business, or grow within the organization or industry you’re in now, there are key traits that will help you succeed. Having a future-driven, forward-thinking mindset will guide your decisions. Your sense of commitment and the leadership skills you’ve honed on your journey will define your career – and perhaps even your legacy – as others learn from your example and use the same principles to guide their own success.

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